Factors affecting Business Survival 影響企業生存的因素

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Favourable

  1. Professional competence
  2. Quality management
  3. Complaint avoidance
  4. Timely response
  5. High efficiency
  6. Innovation
  7. Integrity (this being listed last not because it is of the least importance but because it is a matter of course without saying)

Adverse

  • Professional negligence

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